In the excitement and overwhelm of buying a home, it is easy to confuse yourself when you aren't given proper direction. As agents, it is our responsibility to ask the right questions and listen to what our clients want in their new space. For Marissa Kirn, she has to learn along the way, but it has come quickly to her because of her approach. To know she is the business owner, and it is up to her to be successful, and to be successful, she had to sell homes. Recognizing that when your client may be overwhelmed and confused about what, where and how they want their home will help you as the agent to take control and show your client the confidence you have in finding them their perfect home.